At Sri Ashtalakshmi Jewellers, we strive to ensure customer satisfaction with every purchase. However, if you’re not fully satisfied with your purchase, our refund policy is as follows:

1. Eligibility for Returns

Items can be returned within 7 days of purchase, provided they are unused, undamaged, and in their original packaging, with proof of purchase.

2. Non-Returnable Items

Certain items, such as personalized or custom-made jewelry, are not eligible for return or refund.

3. Refund Process

Upon receipt of the returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, refunds will be processed within 7 days through the original payment method.

4. Exchange

If you would like to exchange your item for a different size or design, please contact us within 7 days.

5. Shipping Costs

Shipping costs for returning items will be the customer’s responsibility unless the return is due to a mistake on our part (e.g., defective or incorrect item).

6. Contact

For return requests, please contact us at [Insert contact details here].

Terms and Conditions

1. General

By using our services or purchasing from Sri Ashtalakshmi Jewellers, you agree to comply with these Terms and Conditions.

2. Product Information

We strive to ensure accuracy in product descriptions and pricing. However, we reserve the right to correct any errors and update information without prior notice.

3. Pricing and Payments

All prices are in INR (Indian Rupees) and are subject to change without notice. Payment must be made through our approved payment methods.

4. Order Acceptance

We reserve the right to refuse or cancel orders for any reason, including pricing errors or stock unavailability.

 

5. Intellectual Property

All content on our website, including text, images, and logos, is the property of Sri Ashtalakshmi Jewellers and cannot be reproduced without permission.

6. Limitation of Liability

We will not be liable for any indirect or consequential damages arising from the use of our products or services.

7. Governing Law

These Terms will be governed by and construed in accordance with the laws of Tamil Nadu, India.

These updated policies meet your specific requirements for a professional jewelry business operating in Tamil Nadu, India in the year 2024.